Sales consultant

The Sales Consultant, often referred to as a Sales Advisor, is a central professional in the retail field. His or her main mission is to assist customers throughout their purchasing journey, providing personalized advice to meet their specific needs. This position can also be identified under headings such as Customer Advisor or Sales Specialist.

Main missions and objectives:

The missions of the Consulting Salesperson encompass the management and optimization of the customer experience. This includes greeting customers, understanding their expectations, presenting products or services, and closing sales. He/she must demonstrate excellent product knowledge, be able to recommend appropriate solutions, and ensure quality after-sales service. The ultimate goal is customer satisfaction and loyalty.

Expected skills for the Consulting Salesperson job:

The Consulting Salesperson must possess excellent interpersonal skills, knowing how to listen to and understand customer needs. In-depth product knowledge, combined with the ability to explain them clearly, is essential. Persuasion, patience and problem-solving are crucial skills.On a personal level, empathy, dynamism and customer focus are valued qualities.

Training to become a Consulting Salesperson:

To enter this profession, training in sales, commerce, or marketing is often required. Diplomas such as BTS Négociation et Digitalisation de la Relation Client (NDRC) or DUT Techniques de Commercialisation are assets. However, practical experience and ongoing training, particularly in the company's specific products, are just as important.

Career developments and prospects:

A Sales Consultant can progress to Store Manager, Department Manager or Sales Manager. By developing their management and sales skills, they can move up to more strategic positions, such as Sales Director. Career prospects often depend on the size and structure of the company. If he or she works for a large retailer, an experienced salesperson can become a team leader, a department manager, or even a store director or manager. He or she may also move on to become a demonstrator or a sales representative.

Successful salespeople are more likely to become sales representatives.

Proposed compensation:

The remuneration of a Consulting Salesperson varies according to several factors such as experience, location, and sector of activity. In general, it fluctuates between a base salary and commissions linked to sales achieved. The average salary range is generally between €20,400 and €26,400 gross/year.

Jobs similar to Consulting Salesperson:

• Customer advisor,
• Sales representative,
• Shelf manager,
• Store manager,
• Sales manager.