Stages of a sale and handling objections

The objectives:

Understand the importance of the job interview as a key step in the recruitment process.
Master the skills needed to evaluate candidates objectively and fairly.
Learn to ask the right questions to obtain relevant information about candidates' skills and experience.
Acquire effective communication techniques to create a climate of trust during interviews.
Develop observation and analysis skills to assess candidates' soft skills, such as the ability to work in a team.
Know how to make informed and documented decisions when making the final selection of candidates.

Requisites:

None.

For whom:

This course is designed for anyone wishing to learn about the recruitment profession.

Evaluation:

Assessment of skills acquired during training via a questionnaire and role-playing exercises.

Preparing for the interview

Understand the position to be filled and the skills required.
Establish a list of relevant questions based on the selection criteria.
Review candidates' CVs and cover letters.

Welcome and create a favorable climate

Warmly welcome candidates and explain the interview process.
Create a comfortable, encouraging environment to foster open communication.
Instill establish a relationship of trust with candidates right from the start of the interview.

Evaluation of technical skills

Ask targeted questions to assess candidates' technical skills.
Use case studies or simulations to assess practical knowledge.
Grade candidates' answers in a structured, objective manner.

Evaluation of non-technical skills

Use behavioral questions to assess candidates' soft skills.
Carefully observe candidates' reactions and problem-solving skills.
Assess their ability to adapt and collaborate within a team.

Clarifying mutual expectations

Ask questions about candidates' expectations of the company and the position.
Clearly present the company's expectations of candidates.
Discuss career prospects and professional development opportunities.

Decision-making and concluding the interview

Analyze candidate performance against selection criteria.
Compare scores and ratings for each candidate.
Make an informed decision by selecting the most qualified candidate.