Developing operational management

Operational Management is an essential discipline to ensure the smooth running of an organization. This course will enable you to develop the skills needed to effectively manage day-to-day operations and achieve your company's strategic objectives.

During this course, you will learn the fundamentals of operational management and be able to apply them in real-life contexts.

The objectives:

Understand the basics of operational management and its importance to an organization's success.
Acquire planning and operations management skills.
Develop strategies to optimize operational processes and improve business efficiency.
Master quality management and operational problem-solving techniques.
Learn how to motivate and coach a team to achieve operational objectives.
Establish key performance indicators and set up monitoring to measure results and make informed decisions.

Requisites:

None.

For whom:

This training is for anyone who needs to manage a team.

Methods used:

Assessment:

Assessment of skills acquired during training via a questionnaire and role-playing exercises.

Access time:

From the first registrant, training can be provided within 1 month of signing the agreement.

Accessibility:

This training course is accessible to people with reduced mobility. For any other situation, please contact us to study the possibilities of adapting the training.

Fundamentals of Operational Management

The basic principles of operational management.
The importance of operations management to a company's success.
The different models and approaches to operational management.

Operations Planning and Management

Key stages in operational planning.
Methods for forecasting and estimating demand.
Inventory and supply management.

Operational Process Optimization

Process analysis and improvement.
Quality management and continuous improvement tools.
Process automation and digitization.

Operational Problem Solving

Operational problem-solving methods.
Root cause identification and analysis.
Data-driven decision-making.

Motivating and Leading an Operational Team

Theories of motivation and their practical application.
Effective communication with the operational team.
Skill development and performance management.

Performance Measurement and Results Tracking

Key performance indicators (KPIs) in operational management.
Analyzing results and adjusting strategies.
Managing change and adapting to new operational conditions.