Better self-knowledge for better communication

The objectives:

Understand the foundations of self-awareness and its importance in communication.
Develop greater awareness of your emotions and strengthen your emotional intelligence.
Explore different communication styles and identify your personal preferences.
Learn to recognize and manage conflict constructively.
Improve your active listening and non-verbal communication skills.
Cultivate authentic, empathetic communication to establish positive relationships.

Requisites:

None.

For whom:

This training is for anyone who wants to improve the quality of their professional relationships.

Methods used:

Evaluation:

Assessment of skills acquired during training via a questionnaire and role-playing exercises.

Access time:

From the first registrant, training can be provided within 1 month of signing the agreement.

Accessibility:

This training course is accessible to people with reduced mobility. For any other situation, please contact us to study the possibilities of adapting the training.

Foundations of self-knowledge

Exploring the importance of self-knowledge in communication
Reflection and self-observation techniques to get to know yourself better
Identifying your core values and beliefs

Emotional intelligence and communication

Understanding emotions and their impact on communication
Developing emotional intelligence for more effective communication
Managing difficult emotions in professional and personal interactions

Communication styles and personal preferences

Exploring different communication styles (assertive, passive, aggressive)
Identifying one's own communication style and its effects on others
Adapting one's communication style for positive, constructive interactions

Constructive conflict management

Recognizing the signs of conflict and its underlying causes
Conflict resolution techniques to foster mutually beneficial outcomes
Practicing assertive communication during conflict situations

Active listening and non-verbal communication

Learning active listening skills for better understanding
Understanding non-verbal communication and its impact in interactions
Using non-verbal cues to strengthen communication and connection with others

Authentic and empathetic communication

Developing empathy to understand others' perspectives and foster empathetic communication
Practicing active listening and reformulation to demonstrate engagement and understanding
Using non-violent communication techniques to resolve conflict and maintain harmonious relationships