Entretien Professionnel en Conformité: Techniques and know-how

The objectives:

Understand the importance of professional interviews in human resources management.
Master the communication skills needed to conduct an effective professional interview.
Learn how to establish a climate of trust and collaboration with employees during interviews.
Acquire active listening and questioning techniques to gather relevant information during interviews.
Know how to assess employees' performance, skills and potential during professional interviews.
Develop skills to define objectives, establish development plans and give constructive feedback during interviews.

Requisites:

None.

For whom:

This training is for anyone who is required to conduct interviews.

Methods used:

Assessment:

Assessment of skills acquired during training via a questionnaire and role-playing exercises.

Access time:

From the first registrant, training can be provided within 1 month of signing the agreement.

Accessibility:

This training course is accessible to people with reduced mobility. For any other situation, please contact us to study the possibilities of adapting the training.

Preparing for the professional interview

Preparation techniques for a successful professional interview.
Establishing a clear framework and specific objectives for the interview.
Collecting relevant information about the employee prior to the interview.

Establishing a climate of trust

Creating an open, non-judgmental environment.
Using appropriate verbal and non-verbal communication techniques.
Establishing a trusting relationship with the employee.

Active listening and questioning

Active listening techniques to understand the employee's needs and expectations.
Use of open and closed questions to obtain specific information.
Practice of questioning to encourage the employee's reflection and expression of ideas.

Performance and skills assessment

Using objective criteria to assess employee performance.
Identifying strengths and areas for improvement when assessing skills.
Drawing up an action plan to develop employee skills.

Setting objectives and development plans

Definition of specific, measurable, achievable, realistic and time-defined (SMART) objectives.
Design of an individual development plan in collaboration with the employee.
Periodic monitoring and evaluation of progress towards set objectives.

Giving constructive feedback

Techniques for giving objective and constructive feedback.
Managing emotional reactions when giving feedback.
Encouraging employee motivation and commitment through feedback.