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01
November
2007

Earning your manager's trust

Establishing a relationship of trust between a manager and his/her collaborator is essential to fostering effective collaboration. For the employee, this means not only greater freedom of action, but also increased interest in the job. Here are a few tips to help you build a relationship of trust with your line manager.

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1 - Doing well is not enough

It's undeniable that reports handed in on time, constant availability, and results in line with objectives are positive aspects in seducing a manager. However, doing one's job well is often only a necessary condition, but not sufficient.

Philippe Van den Bulke, co-author of "Relational Management" and management consultant, points out that trust can vary depending on the type of tasks entrusted by the manager. There is a higher level of trust where the manager shares his thoughts and plans for the future.

  • Reassuring your manager,

Being invested with your boss's trust offers undeniable advantages. It provides day-to-day comfort and freedom in the way you work. To earn this trust, show yourself to be proactive, understand the overall context of your tasks, and reassure your manager of your ability to handle difficult situations.

For example, imagine your team encounters obstacles in a project. Rather than remaining silent, communicate openly with your manager about the challenges encountered and propose solutions. By showing your willingness to take responsibility, you build trust.

  • Dazzle once or shine every day,

Gaining confidence is a long-term process. While an occasional flash may be noticed, lasting confidence is built every day. Be alert to opportunities to show your worth, but don't underestimate the importance of regular, consistent work.

For example, if you work in marketing, the success of a major campaign can be a moment to shine. However, it's just as crucial to maintain a high level of performance in your day-to-day tasks to solidify long-term trust.

  • Speaking your manager's language,

Trust is built every day by understanding how your line manager makes decisions. Adapt your communication to his or her management style to strengthen the relationship.

If your manager appreciates detailed reports, be sure to provide in-depth information in your communications. If, on the other hand, he prefers succinct updates, adapt your style accordingly. Understanding his language promotes smooth communication and builds trust.

  • Those managers whose trust brings little... or on the contrary a lot,

Identify your manager's profile to better interact with him. Some managers may be more reluctant to establish a relationship of trust, while others appreciate their collaborators' collaboration and participation.

For example, if your manager is rather "directive" by nature and values control, make sure you maintain transparent communication about your actions. Avoid surprises, as this can create a feeling of mistrust. On the other hand, if your manager is "delegative" by nature, take advantage of the trust placed in you to take initiative and show off your skills.

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2 - Mistakes that can ruin everything

Philippe Van den Bulke points out that trust is fragile and can be upset quickly. To avoid compromising your relationship with your manager, avoid the following mistakes.

  • Telling a problem

Don't hide serious problems from your manager. Assuming mistakes quickly builds trust. Choose your words carefully and the right moment to address problems.

For example, if you discover a mistake in an important project, don't delay in informing your manager. Also propose solutions to rectify the situation. Open communication in difficult times shows your integrity and builds trust.

  • Too much to do

Being proactive is commendable, but avoid arousing team jealousy or annoying your superior by constantly asking for his or her opinion. Find the right balance to avoid giving the impression of trying to take his or her place.

Let's take the example of an employee who, although enthusiastic, starts monopolizing the manager's time with incessant ideas. This can not only irritate the manager, but also create friction within the team. Finding the balance between individual initiative and overall collaboration is crucial.


In conclusion, gaining your manager's trust requires ongoing commitment, understanding his or her expectations, and the ability to manage challenges with integrity.

Following these tips and remaining attentive to the dynamics of your professional relationship will strengthen mutual trust and create an environment conducive to growth and success.




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