January

2024

Alphea Conseil, excellence in customer satisfaction

HR issues, training, consulting and coaching... Alphéa Conseil previews all the latest news!

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In the dynamic landscape of recruitment and business consulting, Alphea Conseil continues to reach new heights, affirming its position as an industry leader. For back-to-school 2024, and as we do every year, we are highlighting our ongoing commitment to quality, innovation, and above all, the satisfaction of our customers and candidates. In a context of intense competition, customer satisfaction is becoming the differentiating criterion par excellence. Alphea Conseil, aware of this reality, places customer satisfaction at the heart of its concerns. This approach is not just an objective, but a genuine corporate philosophy that guides our actions every day.

For nearly 20 years, the Alphea Conseil network has stood out for its 360° approach. From recruitment to training and executive coaching, at Alphea Conseil we are able to respond to the full range of corporate issues.

With more than 30 firms in France and internationally, our extensive network reinforces our position as an essential partner, offering comprehensive and effective solutions forged by two decades of commitment to excellence.

Customer satisfaction at the heart of our priorities!

Because satisfaction plays a key role in our commitments, we pay particular attention to assessing the degree of satisfaction of our candidates. Customer reviews play a central role in defining our identity at Alphea Conseil. With an average rating of4.9/5 on Google, derived from over 1500 reviews, we are proud to highlight daily our total commitment to customer satisfaction.

We are fully aware of the growing importance of this feedback in the decision-making process of companies and candidates. More than just evaluations,these reviews are real testimonials to the trust we inspire in our potential customers. They play a significant role in shaping our online reputation, helping to define the perception of our ongoing commitment to excellence.

Our customers and candidates talk about us :

Active Listening and Continuous Improvement: Our commitment to your satisfaction

Every review we receive is an invaluable source of information that feeds our approach focused on customer satisfaction. We go far beyond simple numerical evaluation by undertaking an in-depth analysis of every feedback. This meticulous approach aims to gain a holistic understanding of the specific needs and expectations of our customers and candidates.

Beyond analysis, we create a genuine relationship of dialogue between our teams and our customers. Every suggestion, observation or testimonial is taken seriously. This regular interaction enables us to adjust our processes and implement concrete changes in response to our customers' specific needs. In this way, every opinion becomes an opportunity for optimization, reinforcing our commitment to operational excellence and lasting customer satisfaction. We also take the time to respond to every comment regardless of the rating.

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Alphea Conseil, Best Recruitment Firm at Les Echos Awards

Alphea Conseil, a winning model

Cabinet Alphea Conseil: Best Recruitment Firm

The recognition of our customers and candidates was once again reflected this year by our ranking in the Palmarès des Echos "Best Recruitment Firms" within two categories "Recruitment of managers and specialists" and "Executive Search".

Echoes awards: Alphea Conseil's recognized expertise

This award is a reflection of our daily work with our clients and candidates. This study by Statista assessed the satisfaction of our customers and candidates.

At Alphea Conseil, our pride lies in our double nomination in two distinct categories among the 250 best recruitment firms: Executive Search and Recruitment of managers and specialists, where we brilliantly achieved 5 stars. Out of the 250 firms evaluated, we are one of the firms with the highest five-star rating in the Managers and Specialists category.

The distinction of 5 stars in the "Managers Specialists" category underlines our daily commitment and reinforces our position among the 250 best recruitment firms in France in 2024, with over 20 years of expertise.

Based on our commitment to transmission, embodied by Alphea'Cademy, our in-house training center, Alphea Conseil is committed to continually developing the skills of its employees. Our teams don't simply follow trends, they create them, anticipating changing business needs with exceptional proactivity.

Our comprehensive offering, based on a 360° approach for over 20 years, meets all the recruitment, training and consulting needs of companies. This daily commitment guarantees meticulous attention and consistent quality for every customer and candidate.

With over 30 offices in France and abroad, Alphea Conseil's network transcends borders, reinforcing our status as an essential partner for meeting 100% of companies' needs. This scale, combined with our unique operational experience, offers our customers a comprehensive, tailored and effective solution, forged by two decades of ongoing commitment to excellence.

Alphéa Executive: customer recognition for the firm's executive recruitment support

The recognition of our executive services in the "Executive Search" category goes beyond a simple mention. It reinforces the confidence of our current and future customers. This distinction, much more than an award, is a guarantee of quality and reliability. It testifies to our ability to excel in executive search and recruitment, reinforcing our position as a trusted partner for our customers' most demanding challenges.

Asthe best recruitment firms, we consolidate the trust of our existing clients by demonstrating that our excellence is validated by external bodies. This reinforcement of trust is essential to establishing long-lasting, fruitful relationships with our partners.

The recognition of our executive performance in the Les Echos awards is tangible confirmation of our commitment to excellence. This award is much more than a simple certification; it is a guarantee for our customers of the quality and reliability of our services in crucial strategic situations.

Alphea Conseil: a forward-looking vision

At Alphea Conseil, our commitment to excellence isn't limited to external accolades; it drives our innovative vision for sculpting the future of recruitment and corporate strategy. With over 20 years' operational experience, we position ourselves as architects of change, anticipating market developments with unrivalled foresight.

Our extensive network, made up of over 30 firms in France and internationally, transcends geographical boundaries. When you choose Alphea Conseil as your key partner, you benefit from collaboration beyond boundaries, integrating global expertise with your specific needs. We don't just follow trends, we create them, guaranteeing our partners a proactive response to the evolving challenges of the professional world.

Trusting Alphea Conseil means partnering with a team dedicated to shaping the future ofrecruitment, training and corporate consulting. We see our clients not just as partners, but as co-architects of mutual success. Choose Alphea Conseil to be at the forefront of innovation, quality and performance, as together we build a promising future.

Alphea Conseil is set to write an exciting new chapter in 2024, with a vision focused on excellence, innovation and customer satisfaction. Our1500 Google reviews and our distinction in the prestigious Les Echos ranking attest to our ongoing commitment to quality.

We would like to extend our warmest thanks to our clients and candidates who have contributed to our success and strengthened our position among the top recruitment firms in France. As we reach new heights, we invite our partners to join us in shaping a future where operational excellence and customer satisfaction remain at the heart of every interaction.