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Permanent contract
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Between 40 and 50K€
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Ixelles, 1050, Belgique
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04/03/2021
Questions ?
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Caroline DELPIERRE
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+32 471 86 89 10
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caroline@alphea-conseil.com
- Ref: 08032021
Job Description
Our client, an award-winning SaaS company in Brussels, is currently looking for a Customer Success Manager responsible for every aspect of communication with the clients (with a few Marketeer responsibilities as a medium term strategy).
This company was founded a bit more than a year ago by several young (yet experienced) entrepreneurs, and their product not only answers a real need today but is also very innovative!
As a Customer Success Manager, you'll be managing the entire post-sales relationship with all customers, and more than encouraged to improve the processes in place.
Your responsibilities
You are the first point of contact, acting as the friendly face of the company
You manage the entire post-sales relationship with all customers
You will also have a few Marketeer responsibilities as a medium term strategy
You report directly to the CEO and work hand in hand with the Chief Product Officer
You continuously challenge the processes in place in order to improve the customer experience
This company was founded a bit more than a year ago by several young (yet experienced) entrepreneurs, and their product not only answers a real need today but is also very innovative!
As a Customer Success Manager, you'll be managing the entire post-sales relationship with all customers, and more than encouraged to improve the processes in place.
Your responsibilities
You are the first point of contact, acting as the friendly face of the company
You manage the entire post-sales relationship with all customers
You will also have a few Marketeer responsibilities as a medium term strategy
You report directly to the CEO and work hand in hand with the Chief Product Officer
You continuously challenge the processes in place in order to improve the customer experience
Successfull applicant
Your Profile
You are results-driven and, obviously, customer-oriented
You have proven experience in analyzing and optimizing ways of working, driven by analytics
You have a can-do attitude and a passion for technology
You are ideally bilingual French-Dutch, but also have a good level of English
Look no further and join this success story today!
Amongst other benefits, you'll be allowed to work from home twice a week, a week or 2 from abroad every year, amazing colleagues with a lot to learn from, a baby-foot at the office, great tools "Google-style", … They even created a stock-option plan for the first joiners.
If you're interested in knowing more, let me know asap so we can have a call!
You are results-driven and, obviously, customer-oriented
You have proven experience in analyzing and optimizing ways of working, driven by analytics
You have a can-do attitude and a passion for technology
You are ideally bilingual French-Dutch, but also have a good level of English
Look no further and join this success story today!
Amongst other benefits, you'll be allowed to work from home twice a week, a week or 2 from abroad every year, amazing colleagues with a lot to learn from, a baby-foot at the office, great tools "Google-style", … They even created a stock-option plan for the first joiners.
If you're interested in knowing more, let me know asap so we can have a call!
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